Go to My Profile → View Documents and tap the Re-upload button next to the document you wish to update. Our team will review and verify the new document within 24–48 hours.

If your subscription lapses, your account will be suspended and you will not receive ride requests until the subscription is renewed. Contact support to arrange payment.

Fares are estimated based on distance and time. The passenger sees a fare range before booking. The final fare is agreed between you and the passenger — Easy Taxi does not process payments.

You can reach us via email at support@easytaxi.co.za or call +27 11 000 1234 during business hours (Mon–Fri, 08:00–17:00).

Tap the red Emergency button on the En Route or Ride Active screen. This will alert our emergency response team. In immediate danger, call 10111 (SAPS) or 112 from any mobile phone.